Refund Policy
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Refund Policy

Order cancellation

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.

Refunds

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.

We aim to make your shopping experience on TheShopining.com as good as possible, please check our refund policy:

  • Full refund if you don’t receive your order;
  • Full refund if your order does not arrive within the guaranteed time (45 business days not including 2-5 business days processing);
  • Full refund if the item is not as described.
  • Items should be returned in their original packaging, unused and tags on.

No refund under the following circumstances:

  • Your order does not arrive due to wrong shipping address provided by you.
  • Your order does not arrive due to exceptional circumstances beyond our control (e.g. not cleared by customs, delayed by a natural disaster).

Just send us a message on Contact us page or contact us at support@ftheshopining.com.

Easy Returns

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 60 calendar days of your purchase.

After the 60-day period, you will no longer be eligible and won’t be able to receive a refund.

Items should be returned in their original packaging, unused and tags on. Shipping charges for returned items apply.

Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorize you to do so.

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